FAQ's
FAQ's
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At Matrix Decoded, our mission is to inspire and empower individuals to be their best selves through motivational clothing and products. We aim to encourage personal growth and positive change.
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We provide detailed sizing information for each product to help you find the perfect fit. You can refer to our size guide for accurate measurements.
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All sales are final. We do not offer returns or exchanges. However, we value our customers and are here to address any concerns you may have. If you have any questions regarding your purchase, please reach out to us via our contact page, and we will be happy to assist you.
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Our customer support team is here to assist you. You can reach us through the contact form on our website, and we will respond to your inquiry as quickly as possible.
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We are always open to collaboration and partnership opportunities. If you have an idea for collaboration, please reach out to us through our contact form with your proposal
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orders cannot be modified or cancelled once submitted. If an order is returned as undeliverable. A refund will automatically be processed.
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The most common reason for an order to be returned to sender is if the address is undeliverable.
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No we currently don’t ship internationally
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